The SMS Notification Manager allows the user to see which SMS notification queues have been generated over a given time frame, how many SMS notifications were sent out, and how much time they took to send. This also allows the user to keep track of which SMS notification queues are still pending or have been sent. The user can see when the notification queue started and ended, and click on individual entries to see the notification that was sent out to users.
Search Options
To conduct a search, a user has to enter in a time range to gather statistics from.
The Status allows a user to focus in on a particular set of messages waiting to be sent out.
The Message option allows the user to find specific messages by the text contained within them, while the Phone option allows the user to enter in a specific phone number to find all messages sent to that user.
SMS Notification Manager – Results
•Created – The time that the alert was posted on BusPlanner Web. •Prepared – The time that the SMS notification for that alert started to be sent out. •Sent – The time that the SMS notification for that alert was sent out. •Send Attempts – This states the number of attempts that were made to send out the SMS notifications. On high use days, the system will try to send out the SMS notification multiple times until a time out is reached or the notification is successfully sent. •Test – This column will only be visible to site administrators. This indicates if the SMS notification was a test. •Phone – The phone number that the message was sent to. |
SMS Notification Manager – Resending & Deleting
If messages were not sent, or need to be resent for any reason: 1.Select the messages you wish to resend. 2.Chose All Messages, All Unsent Messages or Selected Messages. 3.Click Resend. To delete messages, follow the same steps, but click Delete. |
SMS Notification Manager – Results Details
•Resend – Forces BusPlanner Web to resend the message to the email addresses listed in the Recipients list. •Quit – Stops the message from trying to resend itself. Can be useful if the message is continually failing. |
Note: When enabled, the TransportationSeeSubscriptionServiceSMSNotificationManager setting will enable users with the Transportation to see the SMS Notification Manager menu.